Tool guide
ChatGPT agents for small business
ChatGPT's custom GPTs and scheduled Tasks let you package a routine once and rerun it. Good for writing-heavy work and recurring summaries.
What to hand to an agent first
Custom GPT per job
One GPT for support replies, one for quotes, one for content, each with your docs.
Scheduled Tasks
A daily or weekly reminder that runs a prompt for you.
FAQ answers
Upload your FAQ and policies; get consistent replies.
Listing and product copy
Fast first drafts from specs.
Ready-made use cases
- 0124/7 FAQ support in your voice
The agent answers common customer questions from your docs and hands off anything tricky. - 02Listings and product descriptions in minutes
The agent writes SEO-friendly product or property listings from photos and bullet points. - 03CEO morning brief in 5 minutes
One message each morning: calendar, urgent emails, money in/out, and the 3 things that move the business today. - 04Get more 5-star reviews automatically
After each completed job the agent sends a friendly review request and flags unhappy customers to you first. - 05Weekly newsletter written from your week
The agent turns your posts, wins and notes from the week into a ready-to-send newsletter draft.
Example: ChatGPT setup
ChatGPT scheduled task (Tasks / custom GPT): 24/7 FAQ support in your voice Run: Always on Instructions: Answer customer questions using only my FAQ/docs. Be warm and short. If the question involves refunds over $50, legal issues or anything not in the docs, reply that a human will follow up and alert me with a summary. Always ask before sending anything on my behalf.
Grok Bot, ChatGPT, Claude and n8n versions: all templates
Keep these human
- Start with drafts and approvals: nothing goes to a customer without your OK.
- Don't paste passwords, card numbers or sensitive personal data into prompts.