Role guide
AI agents for dentists and dental practices
Front desks spend a lot of time on confirmations, recalls and the same handful of questions. An agent can take those repetitive pieces off the team.
What to hand to an agent first
Appointment confirmations
Confirm visits the day before and offer a reschedule link to reduce no-shows.
Recall reminders
Find patients due for a cleaning and draft a friendly reminder.
FAQ replies
Answer opening hours, insurance-accepted lists and parking questions from your own FAQ.
Review requests
Send a thank-you and review link after visits.
Ready-made use cases
- 01Appointment reminders that cut no-shows
The agent confirms appointments the day before and handles reschedules. - 0224/7 FAQ support in your voice
The agent answers common customer questions from your docs and hands off anything tricky. - 03Get more 5-star reviews automatically
After each completed job the agent sends a friendly review request and flags unhappy customers to you first. - 04Win back and upsell past customers
The agent finds past customers due for a repeat job or upgrade and drafts an offer. - 05Inbox triage with drafted replies
The agent sorts your inbox into reply / FYI / ignore and drafts replies in your voice for you to approve.
Example: Grok Bot setup
Grok Bot routine: Appointment reminders that cut no-shows Schedule: Daily 17:00 Every afternoon, message tomorrow's appointments to confirm. If they need to reschedule, offer 2 open slots and update the calendar. Send me the final list. Rules: draft first, never send or post anything external without my approval. Keep summaries short.
Grok Bot, ChatGPT, Claude and n8n versions: all templates
Keep these human
- Keep patient health information out of general-purpose AI tools unless your setup and agreements meet your privacy obligations (e.g. HIPAA in the US).
- Clinical questions always go to staff.