Case study · Hospitality and retail
A barbecue restaurant group used a voice agent for Father's Day calls
Source: Adweek (accessed 20 Oct 2026) · Independent news
- Business
- Cali BBQ
- Business type
- Owner-run barbecue restaurant group
- What they automated
- Father's Day phone calls about catering, reservations and orders
- Tool
- Palona
Outcome, in the source's words
“This year, sales jumped 18% over last year, hitting roughly $26,000 across 268 orders.”
Quoted from Adweek. We haven't verified it independently.
Set up something similar
What to copy from this: Answer the same questions in writing first: FAQ support template