Role guide
AI agents for plumbers
When you're under a sink you can't answer the phone, and a missed call is often a lost job. An agent covers the gaps: text-back, booking questions, quotes and reviews.
What to hand to an agent first
Missed-call text-back
Every missed call gets a text asking what's wrong, the address and a good time, so the job isn't lost while you work.
Job intake by SMS
Collect photos, address and urgency, then drop a booking request on your calendar for you to confirm.
Quote ranges from photos
Draft a price range from the photos using your own price list, for you to approve.
Review requests
After each finished job, send a short thank-you with your review link.
Ready-made use cases
- 01Missed-call text-back that books the job
Every missed call gets an instant text that qualifies the lead and offers a booking link. - 02Book plumbing jobs by SMS with no office staff
An agent answers inbound texts, quotes standard jobs, checks your calendar and books the slot. A plumbing owner runs bookings this way with zero office staff. - 03Quotes from customer photos
Customers text photos; the agent drafts a quote range from your price list for you to confirm. - 04Get more 5-star reviews automatically
After each completed job the agent sends a friendly review request and flags unhappy customers to you first. - 05Invoice chaser that gets you paid
The agent tracks unpaid invoices and sends polite, escalating reminders.
Example: Grok Bot setup
Grok Bot routine: Missed-call text-back that books the job Schedule: Always on (missed calls) When I miss a call, text the caller within 1 minute: apologize, ask what they need, and offer two booking times from my calendar. Log the lead and notify me with a summary. Rules: draft first, never send or post anything external without my approval. Keep summaries short.
Grok Bot, ChatGPT, Claude and n8n versions: all templates
Keep these human
- Emergencies (gas smell, flooding) should trigger a call to you, not a chat.
- Keep the agent quoting ranges only from your own price sheet; you confirm the final price.