AI agents by trade · Plumbers

AI agents for plumbers: the first 3 bots

Updated · by Rosh Perera

Jobs come in by phone and text while you're under a sink. These three bots catch them. Each one drafts the reply or the quote, and nothing goes to a customer until you approve it.

Top 3 bots for plumbers

  1. 01Book plumbing jobs by SMS, with your OK on every reply

    Drafts replies to inbound texts, offers two open slots from your calendar and drafts the booking confirmation. Emergencies come straight to you.

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  2. 02Text back missed calls, with your OK on each reply

    Every missed call gets a short text drafted for you to approve, asking what they need and offering a booking time.

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  3. 03Quote ranges from customer photos, for you to confirm

    Customers text photos of the job; the bot drafts a price range from your own price sheet. You confirm the final price.

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Every bot starts as drafts: it prepares, you approve, then it sends.

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Keep these human

  • Emergencies (gas smell, flooding) should trigger a call to you, not a chat. For gas, tell the customer to contact the gas emergency line first.
  • Keep the agent quoting ranges only from your own price sheet; you confirm the final price.
  • Customers should always be able to reach a human.

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Built by Rosh Perera, who has set up AI automations for more than 40 businesses over about 3 years.

FAQ

Will the bot talk to my customers on its own?

Not at the start. Every reply, booking confirmation and quote is a draft you approve before it goes out. Once you trust the wording for one routine, you can choose to let that one send by itself.

What happens with a burst pipe or a gas smell?

The bot is told to escalate emergencies to you straight away instead of chatting. For gas, the customer should be told to contact the gas emergency line first.

Can it give prices?

Only ranges taken from your own price sheet. It never invents a price, and you confirm the final number.

Which AI tool do I need?

Any of Grok Bot, ChatGPT, Claude or n8n. Each template on this site comes in those formats. If you're not sure which jobs to start with, the free planner picks your first 3 bots in 5 quick questions.

Guides for plumbers

All trades and business types